Boeing to Revamp after low Marks in Gov’t Audit on Quality

Following a US government audit, Boeing declared on Tuesday its intention to collaborate with employees who have breached company manufacturing protocols, ensuring their comprehension of job instructions. Stan Deal, president of Boeing’s commercial plane division, outlined the company’s recent measures to address quality deficiencies in a memo to employees.

The memo was disseminate subsequent to the conclusion of a six-week review by the Federal Aviation Administration (FAA) regarding Boeing’s manufacturing procedures for the 737 Max jetliner. This review was prompt by an incident on January 5, where a panel detached from one of the planes during an Alaska Airlines flight.

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The FAA scrutinized 89 production aspects at Boeing’s Renton, Washington plant, revealing 33 failures, as per a source familiar with the report. This individual, speaking anonymously, disclosed details not publicly released but reported earlier by The New York Times, which had access to a slide presentation on the government’s audit. In his memo, Deal acknowledge that the “vast majority” of the infractions identified by the FAA were attribute to employees deviating from Boeing’s approved procedures.

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Boeing’s Remedial Measures in Response to Safety Concerns

Deal outlined Boeing’s remedial actions, which involve providing individualized support to employees flagged for non-compliance during the audit to ensure comprehension of work instructions. Additionally, Boeing will institute weekly compliance checks for all work teams at the Renton factory, where Max jets are assemble. Deal also acknowledged concerns raised by a recent panel of government and industry experts, who criticized Boeing’s safety procedures as excessively complex and subject to frequent alterations.

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Alaska Airlines Faces Scrutiny Over Handling of Warning Light

According to The New York Times, the day before the incident on Alaska Airlines flight 1282, engineers and technicians at the airline proposed removing the aircraft from service to inspect a warning light related to its pressurization system. However, the airline opted to continue flying the plane and scheduled a maintenance check for the following night. Unfortunately, before the scheduled maintenance could take place, a door-plug panel blew off the jet over Oregon at an altitude of 16,000 feet.

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Alaska Airlines stated to The Associated Press that their maintenance plan was in accordance with all established processes and procedures, asserting that there was no indication necessitating the aircraft’s removal from service. Bret Oestreich, president of the Aircraft Mechanics Fraternal Association, echoed this sentiment, mentioning that there was nothing unusual in how Alaska Airlines handled the situation. Oestreich explained that the warning light didn’t specify the location of a potential pressurization issue, and mechanics had previously been unable to identify any problems after the light activated on three prior flights.