‘I’ll Come Back at Night and Show You’: Gurgaon Woman’s Frightening Experience with Ola Driver

A woman in Gurgaon reportedly faced harassment and threats from an Ola driver, highlighting significant concerns about passenger safety.

A Gurgaon resident had a terrifying experience during an Ola ride recently, making her worry about customer safety. Puja S was on her way to the Delhi airport last week to catch an early morning flight when the alleged incident took place.

Having booked cabs on both Ola and Rapido to increase her chances of getting a cab at the earliest, the marketing professional said she chose Ola finally due to her trust in the company.

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10 minutes into the ride, the Ola driver halted to fill his bottles and then demanded payment via QR code before the vehicle would start. Despite Puja’s insistence on paying after ending the ride to confirm the amount, the driver allegedly forced her to pay first, threatened her, and, after a heated argument, threatened to hit her. She recounted on LinkedIn that the driver grew increasingly aggressive, speaking in Haryanvi and threatening, “I’ll come back at night and show you what happens.”

The Gurgaon woman eventually booked another cab and reached the airport in time for her flight. She thanked the second driver for his timely assistance and paid him extra as a reward for his good service.

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Here’s how people responded to the post of Gurgaon Woman

Reacting to the viral post, a user, Anindita Deb, commented, “This is seriously concerning! I have recently been having issues with Ola myself. Because of their new “popular fare” policy, which shows a range of fare rather than a definitive fare, I’ve had 2 encounters where drivers demanded the higher value on the range and on me refusing to do so, they got verbally abusive”.

Puja’s experience highlights the importance of strong safety measures in ride services. Improving the safety protocols can help prevent such frightening situations in the future.